Privacy Policy

Welcome to the Flat Clearance Yiewsley Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of data we collect include:

Personal Identification Information: This includes your name, email address, phone number, and postal address.
Usage Data: Information about how you use our website and services, such as the pages you visit and the features you use.
Cookies and Tracking Technologies: We use cookies to enhance your experience and gather information about your interactions with our website.

How We Use Your Information

Your information is used for the following purposes:

Providing Services: To facilitate transactions and provide the services you request.
Improving Services: To understand how our services are used and to improve their functionality and user experience.
Communication: To send you updates, promotional materials, and respond to your inquiries.
Compliance: To comply with legal obligations and protect our rights.

Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored securely and is protected against unauthorized access, alteration, disclosure, or destruction.

Data Encryption: We use encryption technologies to protect sensitive data during transmission.

Access Controls: Access to personal data is restricted to authorized personnel only.

Cookies and Tracking

Our website uses cookies to personalize your experience and analyze website traffic. Cookies are small files stored on your device that help us understand your preferences and improve our services.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us understand how visitors interact with our website.
Functionality Cookies: Remember your preferences and enhance your experience.
Marketing Cookies: Used to track visitors across websites for targeted advertising.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted partners who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

We may also release your information when we believe it is necessary to comply with the law or protect our rights.

Your Rights

You have the right to:

Access Your Data: Request a copy of the personal data we hold about you.
Rectify Inaccuracies: Request corrections to any inaccurate or incomplete data.
Erase Data: Request the deletion of your personal data under certain conditions.
Restrict Processing: Ask us to limit the processing of your data in specific situations.
Data Portability: Request the transfer of your data to another service.
Object to Processing: Object to the processing of your data based on legitimate interests.

To exercise any of these rights, please contact us through the appropriate channels provided on our website.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently obtained information from a child, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and processed in countries outside of your residence. These countries may have data protection laws that differ from those in your country. We will take steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: When processing is necessary for a contract we have with you.
Legal Obligation: When processing is necessary for compliance with a legal obligation.
Legitimate Interests: When processing is necessary for our legitimate interests, provided these are not overridden by your rights.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that affects you. Any data processing is conducted with the aim of providing you with the best possible service.

International Users

If you are accessing our services from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the U.K., where data protection laws may differ from those in your country.

Updates to Your Information

You are responsible for ensuring that the personal information we hold about you is accurate and up to date. Please inform us of any changes to your data by accessing your account settings or contacting us through the appropriate channels.

Privacy Policy Contact

If you have any questions or concerns about this Privacy Policy, please reach out to us through the designated support channels on our website.